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How can I report a problem with my accommodation on arrival or during my stay?

We invite you to contact the local manager upon arrival to share any concerns about your accommodation, whether it's a minor maintenance issue or accidental damage. Your comfort is our priority. If the manager is not available, please do not hesitate to ask for help from our Guest Relations Department, who will be happy to assist you.

We invite you to contact us by email or telephone if you would like more information.

Contact us at 
bookings@bookandpay.fr
+33 9 80 80 11 06 (Monday to Sunday, 9:00 a.m. to 6:00 p.m.)