Managing my payment and deposit
Information on payment methods, deposits and refunds
- Is online payment secure?
- Do I need to pay a security deposit when I make my reservation?
- When is the security deposit charged and when is it refunded?
- Can I pay the security deposit by check or bank transfer?
- How do I get an invoice with VAT?
- Can I pay in multiple instalments?
- When will I be debited?
- How long does it take to get a refund after a cancellation?
- Why do I have to pay via a payment link?