Preparing for my stay and my arrival

Prepare for your arrival with information on equipment, arrival time and instructions

• How can I find out which options, equipment and services are included or not in the accommodation?
• Where can I find arrival information (accommodation address, local contact)?
• Does my property have a private parking space? Is the garden enclosed?
• Do I have to provide my own sheets and towels?
• Can I cook in the accommodation?
• Are there any cleaning products in the accommodation?
• Can I arrive earlier and/or leave later?
• What time can I check in and what time do I have to check out?
• How many sets of keys are provided?
• Will I be asked to show proof of identity on arrival?
• What should I do if I arrive late?
• Independent arrival